Privacy Statement


Personal data protection policy

DuTrax company for the production of fire engines and equipment (hereinafter: the Company) undertakes to protect your personal data in order to exercise the right to personal data protection in accordance with the General Data Protection Regulation (EU Regulation 2016/679 OF THE EUROPEAN PARLIAMENT I COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC – General Data Protection Regulation).

The Company recognizes the importance of privacy, security and data protection for users of our services and all persons who come into contact with us. Therefore, our goal is to offer protection for all our operations and implement consistent policies and procedures.

This privacy statement informs you of our protection practices and the ability to choose how we collect and use information about you, and it applies to all of our online and offline activities, domains, services, website and products.

purpose of collecting personal data

We collect personal data only for the purpose of providing the requested service such as preparation of the offer, pro forma invoice, delivery note, invoice, advance invoice, cancellation invoice and, if necessary, other technical and correspondence documentation within the scope of our business, including contracts on business cooperation or delivery.

We keep the collected data in accordance with our personal data protection policy and do not give it to third parties


Legality, ie legal bases of data processing can be:

  • Fulfillment of the Company’s legal obligation,
  • Concluding or executing a contract to which you are a party,
  • Our legitimate interest to the extent that it is more important than the interest of the respondents not to process the data,
  • Your consent,
  • Second legal basis under the Regulation.
personal data that the company may collect

When you communicate with the Company as a business client, supplier or business partner, we may collect the following information:

  • Name and surname,
  • Email address,
  • Phone number,
  • Business address,
  • Name and address of the company you work for,
  • Company OIB,
  • Other information you share with us that you want to remain confidential.
duration of the privacy policy

At the time of submitting your data, you agree to contact us and thus give us the right to process your personal data in accordance with the specified purpose.

Protecting the privacy of your data is permanent.

ways of collecting personal data
  • Communication with the Company (may be related to the service, through an inquiry or request you have sent us),
  • Communication with any of the Company’s employees by e-mail, telephone or in writing or orally,
  • Ordering products or services,
  • Request to receive messages on a mobile phone / device,
  • Cookies placed on your computer or mobile device when you visit our website.

When you communicate with the Company as a business user, supplier or business partner, data collection can also be done through:

  • Concluding agreements on cooperation and / or sale of products,
  • Sales of products and provision of services of the Company,
  • Communication with the Company,
  • Developing partnerships,
  • Access to the Company’s business premises,
  • Participation in fairs, events or promotions.

If you do not want the Company to use your personal data, you can notify us at any time at the e-mail address: info@dutrax.hr, ior notify us by registered mail sent to the address of our Company in Radoboju, Jazvine 31/b.

the content of the privacy policy

We collect and process your personal data in accordance with the provisions of the General Data Protection Regulation, EC 2016/679.

We will keep the collected data in an appropriate manner and ensure their confidentiality by applying technical and organizational measures.

We will not pass on the collected data to third parties without your express permission.

We only collect personal information that is voluntarily provided to us.

We do not require you to send us this information in order to give you access to your site and we do not ask you to disclose more information than is really necessary to participate in any activity on our site.

The company will not send you spam.

The Company is not liable for accidental error or error due to force majeure or other objective circumstances that cause accidental breach of the guaranteed protection of your data, but guarantees that the error will be rectified, if possible, as soon as possible.

We do not sell, transfer or disclose personal information we collect to anyone outside the Company without your permission.

confidentiality of data

We want to make it clear that all information you leave us will remain confidential unless you voluntarily disclose it to other parties.


The person has the right to request access to and change of his personal data, the right to repair, forget, restrict processing, object and transfer data and may at any time revoke the consent to the use of personal data, request change or deletion from the database.

You can do this by sending a request to our Company, in writing (registered mail or e-mail) or in person, by coming to our address in Radoboju, Jazvine 31/b.

data security

For data security purposes, we have computer software on our computers that protects data from unauthorized attempts to detect, ship or modify, and attempts that could cause damage in some other way.

The data directory can only be accessed by specific, named people.

Your data is always available and protected from loss and inability to access. This is achieved by using data backups, whereby the backups themselves are verified and protected from unauthorized access.

The right to access, inspect and change data is granted only to persons and functions whose job description so requires and to the extent necessary to perform the tasks. Confidentiality means that personal data cannot be accessed without authorization, ie that their content is protected/hidden.

records of processing activities

The company, as the processing manager, keeps records of processing activities that contain:

  • Name and contact details of the controller or data protection officer,
  • The log accesses the directory with personal data,
  • Purpose of processing,
  • Description of categories of respondents and categories of personal data,
  • Categories of recipients to whom personal data have been or will be disclosed, including recipients in third countries or international organizations.
  • Scheduled deadlines for deleting various categories of data,
  • General description of technical and organizational security measures

When you send us an e-mail with personally identifiable information, either by e-mail with a question or comment or by the form you send us by e-mail, we use that information to fulfill your requests.

dealing with personal data breaches

The Company ensures that in the event of a personal data breach without undue delay and, if feasible, no later than 72 hours after learning of the breach, in accordance with the Regulation, notifies the Personal Data Protection Agency of the personal data breach, unless it is unlikely that the personal data breach cause a risk to the rights and freedoms of individuals.

When required by the Regulation, the Company also informs respondents about personal data breaches without undue delay.

assessment of the impact on the protection of personal data

The Company does not process data that could pose a high risk to the rights and freedoms of respondents.

However, if a certain processing exceptionally meets the conditions of high risk, the Company will, before processing, conduct an assessment of the impact of the envisaged processing procedures on the protection of personal data in accordance with the requirements of the Regulation.

If there are any questions regarding this privacy statement you can contact us using the information below.

DuTrax d.o.o.
Jazvine 31/b,
49232 Radoboj,

E: info@dutrax.hr
T: +385 (0) 49 639 633